"In light of all the other issues our industry faces, quality of workmanship has never been more important. In today’s business environment, manufacturers and associations rely heavily upon their customers and members to represent them in a professional manner. Your finn’s achievement as a five-year ESP member is a real indication of your own dedication to professionalism, and places you squarely as a true leader in our industry.

Speaking for everyone at NRCA, we appreciate your dedication and commitment to excellence, and we congratulate you on your ESP Star Achievement efforts — year after year.
"

Sincerely,

William A. Good,
CAB Executive Vice President